Legal
Privacy Poicy
This Privacy Policy describe how you may access and use this website and the information provided here. By using this site, you agree to these Privacy Policy Terms.
"Last updated: 19 November 2025"
1. Purpose of this Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you interact with this website and our related services. It should be read together with our Terms of Use.
By using this website or submitting information through it, you acknowledge that your personal information will be handled as described in this Privacy Policy.
2. Who we are
References to “Stone Tech Services”, “we”, “our” or “us” refer to the entity responsible for this website and the services described here. Details about our company, partners and locations can be found on our About and Contact pages.
3. Information we may collect
3.1 Information you provide directly
You may provide personal information when you:
Submit a project enquiry or contact form.
Request a quotation, evaluation or site visit.
Communicate with us by email, phone or messaging.
Provide project-related details or documents.
This may include your name, organisation, job title, contact details and any additional information you choose to share.
3.2 Technical and usage information
When you visit this website, we may automatically collect:
IP address and approximate general location.
Browser and device type.
Operating system and screen size.
Pages visited, time spent and navigation behaviour.
This helps us improve the website’s performance and usability.
3.3 Cookies and similar technologies
We may use cookies to support site functionality and analytics. You may control or delete cookies through your browser settings. In some regions, a consent notice may appear.
4. How we use your information
We use collected information to:
Respond to enquiries and provide requested information.
Prepare evaluations, proposals or site visits.
Manage client communication and deliver services.
Improve website performance and user experience.
Maintain the security and stability of our systems.
Comply with legal obligations when required.
We do not sell personal information.
5. Legal bases for processing (where applicable)
Depending on your jurisdiction, we may process information under the following legal bases:
Legitimate interests — such as responding to enquiries or improving our website.
Contract — to take steps before entering a contract or performing one.
Consent — for certain optional uses; consent may be withdrawn at any time.
Legal obligations — where retention or disclosure is required by law.
6. How we share information
We may share personal information with:
Service providers
Trusted service providers who assist with IT hosting, communication tools, analytics, or regional execution partners. They may only use the information as required for their role.
Professional advisers
Legal, financial and technical advisers when necessary.
Legal and regulatory authorities
If required by law, court order or regulatory request, or if necessary to protect our rights, safety or operations.
We do not sell personal information.
7. International transfers
Your information may be transferred or processed in other countries where our partners or service providers operate. Where required, we apply appropriate safeguards to protect your data.
8. Data retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When information is no longer required, we delete or anonymise it where possible.
9. Security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access or disclosure.
However, no system or internet transmission can be guaranteed secure. Users are encouraged to take steps to protect their own devices and accounts.
10. Your rights and choices
Depending on your region, you may have rights including:
Accessing your personal information.
Requesting correction of inaccurate details.
Requesting deletion of certain information.
Objecting to or restricting particular processing activities.
Withdrawing consent where processing is based on consent.
To exercise these rights, contact us through the information on our Contact page. We may need to verify your identity.
11. Children
This website and our services are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we may delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our operations or legal requirements. Updates will be indicated by the “Last updated” date at the top of this page.
We encourage you to review this page periodically.
13. Contact
If you have questions or concerns about this Privacy Policy or how we process personal information, please contact us through the details provided on our Contact page.
This Privacy Policy explains how we collect, use and protect personal information when you interact with this website and our related services. It should be read together with our Terms of Use.
By using this website or submitting information through it, you acknowledge that your personal information will be handled as described in this Privacy Policy.
2. Who we are
References to “Stone Tech Services”, “we”, “our” or “us” refer to the entity responsible for this website and the services described here. Details about our company, partners and locations can be found on our About and Contact pages.
3. Information we may collect
3.1 Information you provide directly
You may provide personal information when you:
Submit a project enquiry or contact form.
Request a quotation, evaluation or site visit.
Communicate with us by email, phone or messaging.
Provide project-related details or documents.
This may include your name, organisation, job title, contact details and any additional information you choose to share.
3.2 Technical and usage information
When you visit this website, we may automatically collect:
IP address and approximate general location.
Browser and device type.
Operating system and screen size.
Pages visited, time spent and navigation behaviour.
This helps us improve the website’s performance and usability.
3.3 Cookies and similar technologies
We may use cookies to support site functionality and analytics. You may control or delete cookies through your browser settings. In some regions, a consent notice may appear.
4. How we use your information
We use collected information to:
Respond to enquiries and provide requested information.
Prepare evaluations, proposals or site visits.
Manage client communication and deliver services.
Improve website performance and user experience.
Maintain the security and stability of our systems.
Comply with legal obligations when required.
We do not sell personal information.
5. Legal bases for processing (where applicable)
Depending on your jurisdiction, we may process information under the following legal bases:
Legitimate interests — such as responding to enquiries or improving our website.
Contract — to take steps before entering a contract or performing one.
Consent — for certain optional uses; consent may be withdrawn at any time.
Legal obligations — where retention or disclosure is required by law.
6. How we share information
We may share personal information with:
Service providers
Trusted service providers who assist with IT hosting, communication tools, analytics, or regional execution partners. They may only use the information as required for their role.
Professional advisers
Legal, financial and technical advisers when necessary.
Legal and regulatory authorities
If required by law, court order or regulatory request, or if necessary to protect our rights, safety or operations.
We do not sell personal information.
7. International transfers
Your information may be transferred or processed in other countries where our partners or service providers operate. Where required, we apply appropriate safeguards to protect your data.
8. Data retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When information is no longer required, we delete or anonymise it where possible.
9. Security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access or disclosure.
However, no system or internet transmission can be guaranteed secure. Users are encouraged to take steps to protect their own devices and accounts.
10. Your rights and choices
Depending on your region, you may have rights including:
Accessing your personal information.
Requesting correction of inaccurate details.
Requesting deletion of certain information.
Objecting to or restricting particular processing activities.
Withdrawing consent where processing is based on consent.
To exercise these rights, contact us through the information on our Contact page. We may need to verify your identity.
11. Children
This website and our services are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we may delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our operations or legal requirements. Updates will be indicated by the “Last updated” date at the top of this page.
We encourage you to review this page periodically.
13. Contact
If you have questions or concerns about this Privacy Policy or how we process personal information, please contact us through the details provided on our Contact page.
